About the Bug Reports category

Report bugs here. Please add all relevant details:

  1. What were you trying to do?

  2. What do you think should have happened?

  3. What happened instead?

  4. What system/software do you use?

Scaler is crashing my Ableton 10 project every time I try and do anything with the plugin. (move the track its on, try delete scaler from the project,) everything is causing a crash.
Im unable to save my project with the plugin on there because it crashes. Im unable to delete the plugin because it crashes.

So now i’m stuck with a project that Ableton can recover and open, but is unable to save.

  1. What were you trying to do?

I am looking for a performance that I could like and turned the option “perform”, “Key Lock”, and the keys are sticking and wont leave there until I press the it. Also when I just use the humanize it also sticks on a key.

  1. What do you think should have happened?
    It shouldn’t stick to key just when it goes to another chord.

  2. What happened instead?
    it sticks…

  3. What system/software do you use?
    Im using a Macbook pro with Catalina 10.15.7 and the latest Logic. I’m also encountering it before the update.

In standalone Scaler 2, I paid for the full version but nothing was unlocked. I clicked on the text for Restore Purchases, but no change. Please fix this.