Hello Davide, thank you for your response. I am experiencing this issue while playing notes on my MIDI keyboard live (while using Keys-Lock + Chord Notes + the Chord Mute Setting - and while synced to my DAW). The same issue is present when using quantized staccato MIDI notes in an Ableton Midi Clip to trigger the Key-Locked “Chord Notes” in Scaler 2. And thank you for the suggestion about changing the quantization settings but I have tried both settings in the Play Quantize menu (Play Quantized To: Chord Duration & Next Beat) and that does not solve the issue.
Here are 2 videos to demonstrate the problem. This first clip is simply using DAW Sync with Playback Loop enabled to play some chords. You can hear that Scaler 2 is synced properly, and that the playback is correctly changing the chord qualities on the downbeat with Keys-Lock + Chord Notes turned off: Scaler 2 - Correctly Synced with DAW (Without Keys-Lock/Chord Notes) - YouTube
This second clip is using Keys-Lock + Chord Notes + the Chord Mute Setting which is being triggered by quantized MIDI notes in Ableton. This video demonstrates chord changes incorrectly executing on beat 2 instead of beat 1. The very first bar plays the correct chord quality on the downbeat but you will hear chord changes executing on beat 2 starting on the second bar: youtube.com/watch?v=lKU1ngXrfZI
I have been through a lot of troubleshooting but still can’t seem to resolve this. Maybe I am overlooking something since I am relatively new to Scaler, but I’ve been through so much trial and error troubleshooting with this issue that I discovered a very strange circumstance that somehow bypasses the issue - but it is not a practical workaround. If I nudge the drum beat over so the kick transients are very late, and not on beat, the Keys-Lock + Chord Notes will play the chord changes correctly on the downbeat. ¯_(ツ)_/¯ Am I crazy or is scaler reacting to the audio (drum beat) in Ableton? The beat has to be late (only half a second or so late) and nudged to a certain position, and the Keys-Lock + Chord Notes feature works properly. Again, that really isn’t a usable workaround for what I’m trying to do.
The same issue is present in Ableton 10. I’m wondering if trying an older version of Scaler help but I haven’t been able to find an older version to download. I am new to Scaler, and version 2.4.0 is the only version I’ve tested this on. I will be super excited to use this feature if someone can help me get this working properly. I’m enjoying the other features, but the Keys-Lock + Chord Notes + the Chord Mute Setting is my favorite feature of scaler. It’s nice that you can play clusters of white keys live over changes and play different inversions moving up and down on the keyboard while it’s synced to Ableton and looping the chord progression.
Please let me know if you have any suggestions. Is it possible to contact the developers or some kind of official support representative about this issue or is this the best place to discuss issues like this?