Opening Scaler 2.8 Trial Version crashes Cubase 12. This is with a new empty project and opening Scaler as an insert plugin on an instrument track.
I am attached an image of the error # and a crash-dump file.
Ooops! It seems you don’t want the crash dump file. If you do, just let me know where to send it.
Hi @macster,
You might need to turn off OpenGL, in Scaler Settings.
In the Windows search bar, type Scaler, then click on the Scaler Settings icon.
Go to Help. Turn off OpenGL by clicking on it.
That is a really excellent suggestion! The crash still happens but I have to say that it was a great idea to try!
I was able to load Scaler as a Rack Instrument in Cubase and using my controller I could play what I assume was the felt piano sound. But attempting to open the GUI crashed Cubase.
But thanks!
(hopefully final) Update:
The good news for Cubase users, there is a solution.
What I did:
Installed Scaler with only the standard sounds.
Result: Crashed Cubase when attempting to open GUI.
Rebooted computer.
With this installed version I turned off OpenGL.
Result: Crashed Cubase when attempting to open GUI.
Rebooted computer.
Uninstalled Scaler
Rebooted computer.
Reinstalled Scaler with extra sounds installed to a separate internal SSD
Result: Crashed Cubase when attempting to open GUI.
Rebooted computer.
Turned off OpenGL
Rebooted computer.
Result: Crashed Cubase when attempting to open GUI.
Rebooted computer
Uninstalled Scaler
Rebooted computer
Reinstalled Scaler with extra sounds installed in the default location
Rebooted computer.
Result: Cubase DID NOT crash when attempting to open GUI! Yes! It friggin’ worked!!!
Bottom Line:
If you install everything, including the extra sounds, to their default locations, Scaler 2.8 works with Cubase.
Changing anything in the default installation settings before doing the install and Scaler crashes Cubase every time you attempt to open the GUI. (you CAN choose not to install the AAX version and still live to see another day)
This bug is blatant. Scaler folks need to test their products more thoroughly before release.
