Scaler 2 crashing Live 10

Scaler 2 Support
1

Hi, i just installed Scaler 2.
Unfortunately it crashes my DAW (Live 10) after about 5 minutes of use.
Is there a workaround?

2

try to check sample rates: sometimes it helps

https://www.soundonsound.com/techniques/taking-strain-your-cpu

3

Thank you for the tip, but it seems to be more of a plug in problem. Im using a lot of other devices and everything is running smoothly. if i open scaler in a session alone it causes a crash

4

scaler also causes crash if im not even using it but its just open for some time

5

well, if you can’t find the answer under Bug Report, is better waiting for one of the developers
I’m sure they will fix the issue
cheers

6

Hi @Customer

Sorry to hear about your issue.

@ClaudioPorcellana is right, Scaler can be unstable at certain samplerate. Try to run at a lower sample rate or disable the audio detection. It should greatly improve the stability.

We are aware of the issue and working on a fix.

Thanks for reporting,
Ed