I had Scaler on my old computer but it broken down, now i’ve got this new one but i can’t activate my licence, idk if it’s only possible to activate on one device. It’s been a long time since i bought Scaler, any help would be appreciated.
Greetings P.
You should not have a problem getting Scaler loaded on a couple devices. (I don’t know the hard limit) Have you downloaded your most recent license file from PluginBoutique?
if not,
- Log into PluginBoutique
- Go to My Products
- Be sure you select the most recent Scaler version you have installed
- Click in the license link under Serial Number to download your license file
- Use that to authorize Scaler
Hope this works for you…if not, provide a little more information regarding exactly what you are seeing when you can’t activate and I’m sure it will get sorted.
First off, it’s Scaler 1 i have, not 2.
I downloaded the lastest version on the same day i downloaded the licence which version 1.8.1.
Hope this further information will help you in your quest.
Thanks so far.
You can activate Scaler v1 on up to 3 computers (check the tread here). If you had it only installed on the one that crashed, you should still have 2 activations available.
When attempting activation, have you used the same email address you use to log in to Plugin Boutique? I know it’s a stupid question but, hey, people do change their emails ;).
Anyways, I would suggest opening a support ticket with Plugin Boutique as they seem to handle the authorization part.