My Scaler license won’t autorize my software in FL Studio 20. After I autorize, it’s “Registered”, but when I change window and go back to the DAW, it keeps me asking to authorize a license, even if I already done that 30 seconds ago.
It’s still in demo mode even after I license the software over and over.
Yes, I’m sure the email is the same I used in Plugin Boutique website. (it can’t be possible to enter a wrong email 20 times… )
So, before I ask for a refund, can someone be so kind to help me? Thanks.
EDIT: I already contacted the PB support, on Facebook and Email. Still getting no replies.
Are you using any kind of anti virus or other software that could prevent the license file from being moved into the correct folder ?
Yes, Im using AVG. But never had an issue. What should I do?
I just tried disabling AVG, but still the same problem. Where’s the folder you’re talking about?
The license file should be located under:
You can also open Scaler2.data (in the same folder) with a text editor and check if your email address is registered properly in the “userEmail” field.
I opened the directory you showed me, and the .license is already in here. (There is no “SCALER2” anyway, only “SCALER” - no “two”). And I could not find the data folder you mentioned. I honestly don’t know what to do now.
You are right sorry, you should be looking for a Scaler folder.
The data file you are looking for should be located under: C:\Users\ [username] \AppData\Roaming\Plugin Boutique\Scaler\Scaler.data