I work for a private studio in upstate NY, and we use Nuendo here. We recently installed scaler 2 (newest version) onto our main mac unit here, as we’ve been using it in our other studio. Unfortunately, every time we add the plugin to our session, it crashes to desktop. We’ve been looking for answers and have tried disabling a couple gpu settings to no avail. Has anyone else had similar problems using it in Nuendo?
Thank you for your response. We have tried this and any other fixes that we’ve seen on this forum so far. We run a high end studio here and honestly we’re shocked with the lack of support for this plug-in.
It works fine on Mac Catalina both Cubase 12 and Nuendo 12.
If it works on the other computer can you tell us what the difference is? What OS are you running? What kind of Mac - Intel or M1 or…? Is it the latest build of Nuendo? Did it work before? Please supply as much info as you can.
You said it was running on another computer before you installed it on your main one and it worked on that one. What is the difference between the 2? Is Scaler still working on that one with Nuendo 12?
Works for us fine under Ventura at the moment. Couple of minor things which we are addressing for an update due soon but nothing that hinders use.
I’m not a coder but there are several programs having problems only with Mac Studio and the M1U. As a process of elimination could you please try and launch Nuendo under Rosetta and see of the issue you have still persists?
I use an old version of Mac os 10.11
I don’t know if this applies to your situation but if I load the AU version of Scaler it doesn’t function correctly but if I run the VST version then I don’t have any problems.
Have you tried the AU and VST versions of Scaler?
I used to have an issue in Cubase/Nuendo 11 and then 12 that few of my favorite plugins would crash Cubase/Nuendo and I had to run them inside Blue Cat’s Patchwork to get them to work. However, based on the OpenGL recommendations of Scaler I investigated and found a way to disable accelerated GPU in the DAW that seemed to work and I no longer needed to do that. It’s currently set to off. Perhaps play around with that to see if it might help. It’s under preferences in Nuendo
Disabling accelerated GPU in our DAW settings seemed to do the trick. Turning off just OpenGL was not enough. This is unfortunate since we do some TV soundtrack production here but at least we have a way of using Scaler now. It seems like this issue is reproduce-able so we can find the dump files if its of use to anyone. Thank you very much for all of your help, especially jamieh!