Plugin Boutique says to post a Scaler issue here and someone from Scaler support will respond to it.
That has not been my experience.
There does not appear to be any direct support contact email address or website for Scaler. It there is, please let me know.
I posted a version of this issue a while back and no one from Scaler support addressed it. The title was: “Scaler starts first pattern with playback timings of third pattern.”
Please reference that topic if you want clarity.
Does anyone know how to contact them (Scaler support)? I don’t know if I am doing something wrong or I have a corrupt environment or what? All I know is that I keep banging my head against this wall and it feels like I have no place to go.
I am fine accepting I have done some bonehead thing, but if no one from support contacts me, how will I know that? The moment I start getting creative I run into issues. I am spending more time debugging than creating. I am about to abandon this tool, but I do not want to. It is powerful and opens a lot of doors.
I am still having issues with Scaler.
I have multiple working sets, but new sets have issues. I can recreate the problem is in both Ableton 11 and 12.
Now, the simplest setup with two little patterns using key switches fails consistently.
I have gone back through the tutorials and searched the web and I just don’t see where I am going wrong.
This is very frustrating.
If someone from support will contact me and tell me what they need from me to figure out what I am doing wrong or what is wrong with my environment I would appreciate it.
If there is a direct support contact email, please let me know what it is.
Support should be easy to access. I do not understand why it is so difficult.