Users have reported an issue where the window of Scaler has an incorrect size.
This seems to affect differently some versions of Windows 10.
DAWs can have their own settings to enable or disable the DPI awareness. This makes it hard to troubleshoot as there are many possible combinations of settings.
I have tested VST2, VST3, 32 and 64bit versions in multiple DAWs using (Win 10 - v1803 - single HiDPI 5K screen) and it works properly in Reaper 32 and x64 , Studio One 3, Bitwig Studio 2.4 , Ableton Live , FL Studio (non bridged) regardless of the settings in Windows (scaled percentage, “fix blurry apps automatically”…).
We suggest to:
Update Windows to get the latest patch from Microsoft (the update from April 2018 fixes a number of these issues)
Enable/Disable the HiDPI support in your DAW and check for improvement.
Enable/Disable the scaling in Windows and check for improvement.
Try to unplug any external monitor and see if it fixes the issue.
I just tried Scaler with Notion 6 and the HiDPI scaling is broken. The interface is tiny and unusable.
Windows 10 1909, scaling usually set to 150% (but I also tried 200%), 64 bit for both Notion and Scaler. Usually with 2nd dummy “screen” for HDMI sound output but disabling it and only using a single screen doesn’t make a difference, neither does the Windows option to fix blurry apps.
If I enable “Legacy DPI Scaling” in Notion (i.e. disabling HiDPI support and letting Windows take care of it), both Notion and Scaler are scaled up by Windows and therefore look blurry (which, in the case of Scaler’s low-contrast UI - particularly in light mode - is not much more usable than the tiny, unscaled version).
Update: After some more experimentation I found a workaround. In the properties of the Notion shortcut, go to “Compatibility -> Change high DPI settings”, enable “High DPI scaling override” and set it to “Application”. While Notion already used this scaling mode, this forces plugins to also do their own scaling.
There’s one remaining issue: The Scaler window is not resizable when opened from Notion. The 2 resize handles are simply missing. I gave it a quick try in Dorico and it does work fine there. (I’m not sure if that’s specific to Scaler or affects all plugins; I don’t have any other plugins that are supposed to be resizable)
Tried those changed settings, but no luck.
Win 10 Pro 1803
Ableton Live 10.1 64 bit
Scaler 2, 64 bit both VST2 and VST3
Both screens are 2560 x 1440 Scaling 225%
Scaler fills about 4/5 of the plugin window.
This seems to be a longer existing issue.
Feb. 11, 2023
Windows 11 Home 64-bit Version: 22621.1105
Screen resolution: 1920 x 1080
Scaling setting: 150%
DAW: Waveform 12 64-bit
Scaler 2.7.2 64-bit
Scaler 2’s UI is scaled to approximately 2/3 horizontal and vertical dimensions of the window, though the cursor location for clicks is fully scaled, which made it nearly impossible to register the program. I succeeded, but the problem persists, making Scaler 2 unusable, and I just bought it.
I found “DPI awareness” in the plugin instance and enabled it. Now the scaling is way too big. An earlier version Of Scalar 2 (version 2.5) used to work fine. Do you have any further suggestions? Thank you.
I fixed it. I had applied the “Override high DPI scaling behavior” fix above my post previously. I turned that off and now with the “DPI awareness” enabled, it works perfectly. Thank you for your advice, which worked.