Well, if it is, then your YouTube Videos, Official Scaler 2 Course and Advanced Courses covering Scaler 2 are awesome. I have had so much fun with them and have kept watching all your videos until I was finally able to purchase Scaler 2 NOT using the rent-to-own option. So I selected the bundle and was able to obtain the Producer’s course and the Advanced course that you made.
My experience using the rent-to-own option after purchasing Scaler 2 the first time did not go good due to the fact that our Internet goes down a lot. And as you know, Beatport Access gives you only 3 days to reconnect or else Scaler 2 access becomes frozen.
So I ended up cancelling my membership, requested a refund (which Plugins Boutique) gave me, uninstalled Scaler 2 and Beatport Access from my machine thinking that all was clear.
After purchasing the full bundle a few days ago, I was hoping to access Scaler 2 and put to practice what I have learned in the YouTube videos you have given on this topic. I downloaded Scaler 2 (2.8.2) and installed it.
But when I ran my DAW (Reaper), Beatport Access gave me the error that Scaler 2 was frozen and that I had to have BA running and logged in to use Scaler 2.
I thought it was a glitch and/or some embedded reference to Beatport Access in my Operating system (Windows 10) so I scanned the registry and deleted all references of Beatport Access I found. Then I uninstalled Scaler 2 and then installed it again. I received the same error message.
After contacting Plugins Boutique for the 759th time, I reached out to “Thomas” who had always promptly answered my inquiries regarding this issue. I finally received an answer from “Simon” this morning and was told to read the article on this topic. He provided me with a link on Perpetual license.
After reading the article, I logged on to my Plugins Boutique account and found the DOWNLOAD button for Beatport Access. I downloaded it and installed it again. After logging in Beatport Access with my PB credentials, I saw all of the products I had purchased - Scaler 2, The Advanced Course, Producer’s Course, EQ and Theory.
Then I saw the button that turns Beatport Access Mode on and off.
I turned this off and when I ran my DAW once again, Scaler 2 finally worked.
I applied my license file and registered this successfully.
I have since then gone over the first 2 modules of the Official Scaler 2 Course and I simply cannot get enough of the excellent teaching, detail and honesty in your work.
Kudos to your excellent career in Music!
I know this is a long response, but if this is Davide Carbone, then I feel perfectly fine explaining in detail everything that happened with regards to this issue.
Plugins Boutique should show a disclaimer for those purchasing software that if they live overseas like me (in the US) then if there is an issue, one will have to wait UK business hours before a response to any inquiry.
I usually do my recordings late at night and in the wee hours of the morning so the timing is off and when I ran into trouble with this, there was no one there to help.
Nonetheless, thank you so much for all the support and concern and most importantly,
the passion we all share as producers.